Job Description: Job Description / Qualifications
Position Summary:
Duties include but not limited to: Provide customer service, order processing, sales support, and inventory control for numerous customers; purchase from numerous domestic and International vendors; price negotiation with vendors; expediting. This position is for a candidate who wants to be an assistant manager in the future. Starting salary may lower than 70K.
Essential Functions:- Process orders and manage inventory for assigned customers – daily duties include but not limited to:data entry of sales ordersdata entry of purchase ordersPO receipts
- Generate shipment paperwork (pick list, packing slip)
- Source inventory components / as needed
- Negotiate pricing with vendors / as needed
- Correspond with domestic and International vendors re: PO's – expediting, pricing and delivery / daily
- Coordinate shipping arrangements w/customers, vendors and freight forwarders to meet delivery requirements / daily or as needed
- Communicate with customers on order status or related concerns / daily or as needed
- Utilize EDI functions / as neededPrepare domestic or International shipping documents / as neededProcess invoices for customer shipments / daily or as neededProcess file maintenance on customers and parts / as neededPrepare quotations; costing based on customer's RFQ / as needed
- Investigate and resolve inventory discrepancies for assigned customers / monthly or as neededAssist Accounting Department in resolving various problems with customers' accounts / as needed
- Ship parts via FEDEX, UPS or other method / as needed
- Interact with customers, vendors, co-workers, management, and others / daily
- Supplemental Functions:
- Process returns / as needed
- Visit customers and local vendors with Sales Manager / as neededAssist in training for new employees / as neededAssist in physical inventory / 2 times per year
- Provide customer files for quarterly and year-end audits / 4 times per year
- Write/revise ISO procedures and work instructions / as neededProcess damage claims from customers and resolve with vendors or carriers / as needed
- Other duties or special projects as assigned by Management / as needed
General Qualifications:- (Note: Some positions may be bi-lingual English/Spanish)
- High School Diploma or GEDAbility to communicate (orally and in writing) in a professional and concise manner when dealing with employees, customers, vendors and Company contacts
- Minimum four years experience in any of the following: Purchasing, Customer Service, Inside Sales, Inventory Control
- Ability based on experience to exercise judgment in some matters
- Competent computer skills required to perform the essential functions of the position, including proficiency in Word, Excel, Outlook, Internet, and ability to become proficient in company information system
- Ability to type a minimum of 45 WPMAbility to work overtime
- Ability to travel (occasionally – minimal)
Sales Coordinator II – Page 2Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of the position.
Organized
Attention to detail / accuracy
Ability to multi-task
Self motivated
Ability to manage time with little or no supervision
Ability to prioritize and meet work deadlines
Good customer service and follow-up skills
Possess a teamwork spirit
Ability to independently research, analyze, and resolve problems
Maintain a professional and positive attitude and demeanor (whether working alone or with a team/group)
Ability to get along well with others
Maintain an Excellent work ethic (includes attendance, dependability)
Physical Qualifications:- While performing the duties of this job, the employee is required to do detailed work using arms, hands and fingers to manipulate the required office equipment (desktop or laptop computer, and other office machines or equipment)
- The employee intermittently is required to sit, stand, walk, stoop, bend and reach throughout the day
- Good eye-hand coordination and manual dexterity is needed
- Specific vision abilities include close and far vision, peripheral vision, depth perception, and ability to adjust focus
- Specific hearing abilities include the ability to hear participants in daily telephone and/or conference calls, as well as daily interaction with co-workers
- Specific speaking abilities include the ability to respond in daily telephone and/or conference calls, as well as daily interaction with co-workers
- Ability to spend 80% of time sitting, speaking, listening
- Ability to spend 30% of time standing, walking, bending, crouching, kneeling, feeling, fingering, grasping
- Ability to spend 10% of time reaching with hands and arms, climbing, lifting, pushing
- Ability to spend 85% of time looking at computer or CRTAbility to lift 30 lbs
