Texas Precious Metals: Account Specialist (Trading Desk)

Account Specialist (Trading Desk) Texas Precious Metals is seeking an outgoing, detail-oriented, trustworthy team member to assist clients through both precious metals buying and liquidation processes. This high-trust position demands a strong understanding of client relations, continued attention to market dynamics, and commitment to excellence in service and operations. Deliver exceptional customer service in person, over the phone, and via email Achieve and maintain expert-level knowledge of our precious metals products and market trends Negotiate and execute client orders using discretion and judgment Oversee and ensure prompt processing of abnormal or complex orders Serve as the go-to expert on product, inventory, and shipment questions Assist and represent clients through the entire purchase and liquidation order lifecycles. Assist with daily business operations and ad hoc responsibilities Travel occasionally (less than 10%) All other duties as assigned by management Strong communication skillsboth verbal and written Intermediate proficiency with Microsoft Office Sound judgment and problem-solving abilities Self-motivated team player with a strong sense of responsibility Clean and professional appearance High learning agility and drive to become a subject matter expert Some college coursework preferred Experience in non-commissioned sales and or customer service preferred Highly detail-oriented, dependable, and ethical Finance market knowledge beneficial but not required Office-based role with occasional limited exposure to logistics areas. Health Insurance Vision Insurance Dental Insurance 401(k) Paid Time Off Profit Sharing Counseling