Bilingual Spanish/English Streaming Billing Support

Sutherland is seeking a Bilingual Customer Service Representative to provide inbound care via phone and email, focusing on streaming support to resolve billing issues and troubleshoot errors. You will steer customers toward suitable products and services, while maintaining strong rapport and accurate communication. Ideal candidates are bilingual in Spanish and English, with basic computer/networking knowledge, 30 WPM typing, and experience with streaming platforms.