Pay Range:
$25.00 - $31.88 This position supports eye care services to patients of all ages. This position requires/develops skills as an optometry assistant including optical and imaging duties through on-the-job and self-training modules. Customer service, attention to detail, clear communication and timely documentation are essential for this position. This is a career ladder position with four levels designed to provide progressively more technical and independent work experiences. Promotion between job levels is based on performance, skill acquisition, required certifications, and the demonstrated ability to successfully handle duties requiring progressively more responsibility. SEARHC
is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more. Key Essential Functions and Accountabilities of the Job (as skills acquire)
Optometry Assistant Room and screen patients for the providers, perform optical and point of care lab testing. Accuratelydocumentin a timely manner. Optical Assistpatients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements. Assistwith inventory management: ordering, cleaning, returns and frame placement. Assistwith approval and reconciliation of invoices fortimelypayment. Imaging Acquiresocular imaging: photos, ocular coherence tomography, visual fields, topography. Enters images into medical record for provider review. Administrative Support Assistwith triage, tracking and scheduling of referred, recalled or diabetic patients. Assistwith phones, directing/answering patient questions and paperwork. Work with Referral Care Coordinators, providers and/or clinics tofacilitatepatient referrals. Order andmaintainoffice and medical supplies. Other Functions Alwaysmaintainpatient confidentiality. Work collaboratively to meet the needs of the patients and organizational goals. Other duties as assigned.
Additional Details:
Education, Certifications, and Licenses Required High School Diploma or GEDBLS at hire or must acquirewithin 3 months of hire. Certified Paraoptometric Certification(CPO)from the American Optometric Association. Register asDispensing Optician Apprentice within 3 months of hire. Clinical Competency required within 3 months of hireand every three years
Experience Required:
2 years of Medical Assistant or CNAexperience can exchange forCPO. CPOrequiredwithin a year of hire.
Knowledge ofmedical and ophthalmic terminology.
Knowledge anddemonstrateduse of customer service principles.
Knowledge anddemonstrateduse of safety and infection control principles.
Skills inCustomer service, time management and organization.
Computer use with a high degree of accuracy and detail orientation.
Verbal and written communication.
Ability toAbility to multi-task and work independently in fast paced environment.
Ability tolearn andmaintainoptometryassistant competencies.
Ability to problem-solve and use conflict resolution skills to develop andmaintaingood working relations with other staff and departments.
Other Qualifications: Fine detail manual dexteritywith precision foreyeglass repairs.
Travel Required: Required toaccompanyoptometrist on field trips,3-6weeks/year.
Position Information:
Work Shift: OT 8/40If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
