Provides day-to-day administrative support for the People / HR department, including HR programs and employee processes, ensuring accurate records, timely payroll and benefits inputs, complete documentation, and responsive employee service. Coordinates onboarding, leave administration, surveys, and other recurring HR activities in partnership with employees, managers, and internal and external partners.
Primary Responsibilities:
Process employee and contingent labor transactions in Oracle HCM, including hires, changes, transfers, and terminations. Maintain accurate People system records; support data checks, reports, audits, and corrections; and follow confidentiality and retention requirements. Coordinate accurate payroll inputs, review changes, and resolve routine discrepancies with Payroll and employees. Answer PTO balance questions, set up new-hire accrual rules, and contact system support about balance issues. Administer new-hire, qualifying life event, and annual benefits enrollment. Answer routine questions, route complex issues, send monthly vendor reports, and submit downloaded invoices to Finance. Coordinate orientation schedules, materials, forms, access requests, and completion tracking. Prepare and retain hire and separation documents, complete records and checklists, escalate missing or unusual items, and partner with the People Business Partner on onboarding. Provide leave and accommodation forms and process information; track deadlines and records; coordinate with employees, managers, vendors, and the People Business Partner; enter paid leave in payroll; and promptly escalate sensitive or urgent matters. Answer routine questions about policies, processes, benefits, and HR systems; route escalations appropriately; support the ATS, benefits platforms, and other People tools; document common processes; and meet service standards for accuracy and responsiveness. Coordinate immigration case documents and status tracking with employees, immigration counsel, and the VP of People. Provide requested reports and records to the third-party AAP/EEO administrator. Do not make sponsorship or legal determinations. Create and manage employee surveys; support engagement surveys, communications, and People projects; maintain calendars, directory and organization-chart updates, procedures, request tracking, and deadlines; and flag data errors or process improvements. Schedule in-person or remote exit interviews and survey follow-up, summarize themes, and share findings with the People Business Partner and VP of People to determine whether further data gathering is warranted. Coordinate recognition program transactions, surveys, award or reward procurement, and impact tracking. Qualifications and SkillsTwo (2), preferably 3 years of HR Admin or Generalist experience required, including assisting with processing the following: Employee Records Payroll and PTO Support Benefits Administration Support Employee Leave and Accommodations Surveys and Communications Immigration and Compliance Support Employee Recognition Company Policy questions and HR System support Strong attention to detail, accuracy, dependability, and follow-through, with sound handling of confidential information. Clear written and verbal communication and a service-oriented approach to employee questions. Comfort learning HR systems and using Microsoft Office, especially Excel, Outlook, Word, and Teams; Oracle HCM, ATS, or benefits-platform experience is a plus. Ability to organize recurring deadlines, track multiple requests, follow established procedures, and seek guidance when needed. Must be willing to work Hybrid 2 days per week in our Tampa office. Must be willing to complete a background check and drug screening.
