Remote Client Retention Specialist - Commission-Driven

National Debt Relief is seeking an experienced Client Loyalty Specialist (Retention Agent) to support clients at risk of canceling their service. This is a full-time remote role with multiple ET schedules and a strong emphasis on professionalism, active listening, and de-escalation skills. The role focuses on retaining clients through inbound/outbound communication and digital channels, building rapport, and applying problem-solving strategies to keep them in the program.