Senior Enterprise Account Manager

Senior Enterprise Account Manager Handraise is hiring a Senior Enterprise Account Manager to own and grow relationships with our enterprise customers after the sale. You will become the primary strategic and commercial partner for some of the world's largest brands, ensuring they realize meaningful value from Handraise, renew their partnerships, and expand the platform across teams, use cases, and business units. This is not a traditional support role. You will work directly with senior Communications, PR, and Marketing leaders to understand their priorities, demonstrate measurable value, and turn successful customer relationships into long-term enterprise partnerships. You'll work closely with Customer Success, Sales, Product, and company leadership. You will also help build the account management processes, playbooks, and standards that support Handraise as we scale. If you can build trust with senior executives, identify growth opportunities, navigate complex organizations, and take ownership without waiting for a playbook, this role is for you.

Non-Negotiables You understand that this is an early-stage startup and you will wear multiple hats You do not have a "that is not my job" attitude You take direct ownership of retention, expansion, and the strength of your customer relationshipsYou are comfortable having difficult conversations and addressing risks directly You are curious and passionate about the use and impact of AIYou are willing to learn complex media intelligence, communications, and technical concepts You care deeply about delivering real customer value, not simply maintaining relationships

Handraise is dedicated to equal employment opportunities. We prioritize creating a diverse and inclusive workplace, free of harassment and discrimination. We welcome job candidates from all backgrounds. Everyone will receive consideration for employment without regard to any status protected by federal, state, or local laws.