Patient Experience Concierge - Information Desk

Durham VA Medical Center is seeking an Information Receptionist (Red Coat Ambassador) to serve as the welcoming face of the Executive Director's Office, under the Veteran Experience Office. You will enhance patient satisfaction and support daily operations by delivering courteous service and accurate information to Veterans, families, and visitors. The role emphasizes professional presence, strong communication, and the ability to manage inquiries across clinics such as Pharmacy, Radiology, and