Overview:
The Optician is responsible for assisting patients with ophthalmic eyeglass and contact lens prescriptions. Optocian Apprentice salary range: $20.04-$23.55 DOE with ability to go higher for highly experienced candidates.
Responsibilities:- Fills prescriptions for patients based on eye care consultation.
- Consults with patients to determine a patient’s current lens prescription.
- Recommends specific lenses, lens coatings, and frames for patients.
- Assists patients with frame selection.
- Measures a patient’s bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines.
- Prepares work orders and instructions for lenses and eyeglass production.
- Verifies finished lenses match to specifications.
- Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames.
- Instructs clients in adapting to, wearing, and caring for eyeglasses.
- Sells contact lenses. Assists patient in insertion and removal of contact lens classes
- Repairs damaged frames, lens edges and coatings.
- Selects and orders frames for display and maintain proper inventory counts monthly
- Computes amount of sale and collects payment for services. Enter V-code on hardware purchases to bill to insurance and/or self-pay patients.
- Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols.
- Generate weekly reports including order status, inventory, pending invoices, and lenses sold.
- Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers.
- Assists and provides instructions and training to co-workers in the department.
- Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure.
- Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen.
- Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols.
- Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses.
- Assembly and mounting of lenses into frames.
- Other duties as assigned.
- Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.
Qualifications:
Professional and Technical Knowledge: Possesses basic level of mathematical knowledge typically acquired through completion of a high school program. Ability to obtain knowledge of contact lens fitting and eyeglass ordering, adjustment, and repair. Ability to obtain knowledge of eye care appointment types and scheduling.
Technical Skills:- Working knowledge of computer terminals, computer software, calculator and telephone.
- Ability to prepare basic correspondence and simple reports in Microsoft Word or Excel.
- Ability to work on projects in a group setting and individually.
- Communication Skills:
- Ability to effectively present information and respond to questions from clients and the general public.
- Proficiency in speaking, reading, and translating both English and Spanish.
- Ability to resolve and document clinical issues, complaints, and unexpected incidents.
- Ability to communicate clearly with vendors, manufactures, and insurance companies.
