Shipping LeadThe Step2 Company is one of the largest American manufacturers of preschool and toddler toys and one of the world's largest rotational molders of plastics. It's our mission to be the leading innovator of children's products that build imaginations and enrich the family's celebration of childhood. Step2 proudly employs moms, dads, grandparents, aunts, uncles, and everyone in between. We offer an environment of fun and hard work. Our mission of bringing families together isn't just for our customers. The Step2 family starts with our employees and we're excited that you're interested in joining our team! We are looking to add a Shipping Lead located at 10010 Aurora Hudson Rd, Streetsboro OH Monday-Friday 2p-10pSummary: This is a working lead position and entails supervision and coordination of activities engaged in by employees in the warehouse. Individuals will be required to fulfill the following duties and requirements, alongside employees while fostering a positive work environment. Safety Compliance: Model safety behaviors and ensure all team members adhere to safety regulations and standards. Identify safety risks and mitigate. Team Leadership: Supervise, train, and motivate a team of shipping personnel to achieve daily goals and normal assignments. Monitor performance to ensure that it meets company standards and expectations. Shipping/Receiving: Lead and perform all shipping and receiving activities, ensuring accuracy and timeliness. Analyze traffic schedules to estimate worker hours and create schedules as needed. Provide an excellent level of customer service to both internal and external customers. Inventory control and accuracy: Maintain accurate inventory records and oversee stock levels. Ability to request items for transfer and handle outbound transfers as well. Process Improvement: Identify and implement process improvements to enhance operational efficiency and lower cost. Communication: Maintain clear and effective communication with team members, other departments, and external partners via email, written, and verbal communications. KPI Goals: Safety: Reduce/eliminate potential for risk, while making sure employees adhere to all safety rules and regulations. Order Accuracy Rate/On-Time Shipping Rate: Helping the workers and company by diligently making sure items are shipped correctly and without errors. As well as Percentage of orders shipped on or before the scheduled ship date. Processing Time and Shipping Cost per Order: Helping to keep an efficient shift through key indicators such as, improving on average pick ship times and what the average cost per shipment is, and how it affects overall warehouse day-to-day operations Inventory Accuracy/Shrinkage Rate: Assisting in reducing inaccuracy within the warehouse and improving upon inventory accuracy. As well as improving on reduction of shrink caused by damage and other things that can be improved upon within the operations side. Training Completion Rate/Team Productivity: Keeping employees updated on all training. Work to improve productivity through different measures and ideas. Customer Satisfaction: Help Reduce/eliminate complaints related to shipping. Making sure only perfect product is leaving the facility.
Supervisory Responsibilities:
Directly supervise 5-15 employees in the shipping and receiving department. Carriers out supervisory responsibilities in accordance with the organizations' policies and applicable laws. Responsibilities include training employees; assigning, and directing work; addressing complaints and resolving problems.
Qualifications:
Education and/or experience: Minimum of 3-5 years in a shipping/receiving or logistics role, with supervisory experience preferred. High School diploma or general education degree (GED); additional certifications in logistics or supply chain management are a plus.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills: To perform this job successfully, an individual should have knowledge of manufacturing software; spreadsheet software and Word Processing software.
Other Skills and Abilities:- Possess strong leadership and customer service skills.
- Ability to train others, model Step2 values and work hand in hand with the team.
- WMS and ERP (Oracle Preferred) experience
- Strong leadership and communication skills.
- Ability to work in a changing environment and have a 'Can Do' attitude.
- Must be organized, detail and results oriented.
- Ability to make decisions and have good judgement
- Knowledgeable in all aspects of shipping and receiving
- Must be able to drive PITLEAN training/certification helpful
- Comply with safety regulations
- Maintain clean and orderly work areas
- Ability to work seasonal overtime as needed
- Other duties and responsibilities as assigned
Physical Demands:
The employee is frequently required to stand; walk; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel or bend. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:- While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and extreme heat. The employee is occasionally exposed to fumes and airborne particles and vibration. The noise level in the work environment is usually loud.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- What are the perks?
- Medical, Dental and Vision
- Parental Leave 401k with Employer Match
- Company Paid Life & Disability Insurance
- Adoption Assistance
- Premium Medical Plans
- Employee Discount10 Paid Holidays
- Advancement Opportunities
Additional Benefits:- Regular Pay Increases
- Performance Raises based on Skill, not a timeline
- Heat PayPerfect Attendance Bonuses (Up to $2400 a year)
- Perfect Attendance Bonus Days
- Amazing Product Discounts and Company PerksWeekly Paycheck
- Join our family!
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
