CUSTOMER SERVICE (SALES)
autofitHouston, TX
Customer Service (Sales)
Employer: Auto Fit USA LLC
Department: Sales
Reports To: Sales Manager
Duties And Responsibilities:
- Providing a superior customer service experience to all walk-in contact and phone contact customers
- Generates and develops new business to meet specified production goals.
- Maintains and nurtures existing client relationships.
- Responds to all inquiries and requests in a timely and professional manner.
- Understands and communicates information regarding company products, services, policies, and procedures to new and existing clients.
- Possesses and maintains thorough knowledge of auto body parts and automotive industry product information.
- Performs other related duties as assigned by management.
Qualifications:
- High School Diploma/GED equivalent required.
- Bilingual in English and Spanish.
- Customer service background.
- Prior automotive experience and knowledge of automotive parts preferred.
- Must be a self-starter and proactive.
- Commitment to excellence and high standards.
- Excellent written and verbal communication skills.
- Good judgment with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Strong organizational skills; able to manage priorities and workflow.
- Proficient in Microsoft Office.
Physical Demands And Work Environment:
- Occasionally required to stand and walk
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Continually required to talk or hear
- Continually utilize visual acuity to use a keyboard
- Occasionally required to lift/push/carry items up to 50 pounds
Job Type: Full-time
Schedule:
Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 PMRequire working some Saturdays.
Pay: Hourly wage and commission
Benefits:
- Dental, Health, & Vision insurance
- Short & Long Term Disability Insurance
- Accidental, Critical & Hospital Indemnity Insurance
- Term Life Insurance
- Employees Discount
- Accident Emergency Treatment Benefit
- Paid Time Off 401K
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Level
Entry L2
Location
Houston, TX
Occupation
Customer Service Representatives
Industry
Automotive Parts and Accessories Retailers
Posted
today