Job Summary:
The Technical Training Manager at SCREEN SPE USA plays a critical role in developing and delivering technical training programs that support our field service engineers, installers, technical support personnel, engineering teams, and customers. This is a hands-on working manager position responsible for both direct training delivery and leadership of SCREEN's Technical Training Center. The successful candidate will manage a team of trainers while actively conducting instructor-led training, developing curriculum, supporting workforce development, and ensuring alignment with global training standards.
Salary Range: $120,000 - $180,000
Key Responsibilities
Training Strategy & Execution:
Design and implement technical training programs for SCREEN's product lines, including wet cleaning, and other front-end process tools.
Align training initiatives with global standards and collaborate with Japan HQ on content development and certification protocols.
Develop training pathways for new hires and experienced engineers.
Identify technical skill gaps and implement training plans to improve workforce readiness.
Support workforce planning initiatives by ensuring training resources are aligned with business and customer demands.
Maintain alignment between training programs, equipment releases, engineering changes, and field support requirements.
Curriculum Development:
Create and maintain training materials including manuals, SOPs, e-learning modules, and hands-on lab exercises.
Partner with product engineering and applications teams to ensure training reflects current tool configurations, software updates, and process improvements.
Integrate safety, compliance, and PPE protocols into all technical training.
Develop practical hands-on exercises, troubleshooting labs, and qualification activities that simulate real-world service scenarios.
Establish and maintain training standards, certification requirements, and proficiency assessments.
Regularly review and update training materials to reflect lessons learned from the field, product upgrades, and customer feedback.
Training Delivery & Management:
Conduct classroom and field-based technical training at SCREEN facilities and customer sites.
Maintain technical proficiency across assigned SCREEN product lines and serve as a subject matter expert for trainees and trainers.
Lead by example through active participation in technical instruction and hands-on training delivery.
Manage training schedules, instructor assignments, classroom utilization, certification tracking, and training records.
Evaluate training effectiveness through assessments, trainee feedback, field performance metrics, certification outcomes, and other KPIs.
Training Center Operations:
Support day-to-day operation of SCREEN's Technical Training Center.
Ensure training equipment, classrooms, labs, and instructional materials are maintained and available for scheduled training activities.
Coordinate with Service, Engineering, and Global Training teams to support training center activities.
Support training center utilization, resource planning, and continuous improvement initiatives.
Cross-Functional Collaboration:
Work closely with Field Service, Applications and Engineering to identify skill gaps and training needs.
Collaborate with Sales and Customer Support teams to address customer training requirements.
Partner with Japan headquarters and global subsidiaries to share best practices and maintain consistency across training programs.
Support new product introductions by developing and deploying associated training materials and certification requirements.
Success Metrics:
Training completion and certification rates.
Employee technical qualification and recertification compliance.
Trainee, customer, and manager satisfaction scores.
Training center utilization and training delivery effectiveness.
Alignment with global training standards and audit readiness.
Required Skills/Abilities:
Strong understanding of semiconductor manufacturing processes and SCREEN's equipment portfolio (FC, SU, SS, LA series tools).Experience with instructional design and adult learning principles.
Experience developing hands-on technical training and laboratory exercises.
Demonstrated ability to teach complex technical topics to both new and experienced engineers.
Strong troubleshooting and root cause analysis skills.
Excellent communication, presentation, and project management skills.
Ability to communicate effectively across technical, operational, and management audiences.
Ability to manage multiple training programs, priorities, and schedules simultaneously.
Proficiency with LMS platforms (Traincaster) and digital training tools.
Familiarity with SEMI standards, and cleanroom protocols.
Experience working with Japanese counterparts.
Education and Experience:
Bachelor's degree or equivalent experience in Electrical Engineering, Mechanical Engineering, Materials Science, Semiconductor Technology, or a related technical field.7+ years of experience supporting semiconductor capital equipment as a Field Service Engineer, Applications Engineer, Product Engineer, Technical Trainer, or similar technical role.3+ years experience developing and delivering technical training programs. Prior leadership, mentoring, or supervisory experience preferred. Experience working in customer-facing environments preferred. Experience supporting SCREEN equipment strongly preferred.
