Job Summary:
Client Delivery The Procurement Specialist II is responsible for the operational support of our procurement program teams driving value to our clients through transaction and sourcing processes and working towards delivering our clients with visibility and insight into their services spend.
Essential Functions: Client and Supplier Interaction
- Maintain and influence relationships with clients and within AGS.
- Assist clients in establishing or extending Statements of Work (SOW) and resource assignments.
- Confer with suppliers to gather information, including price, delivery schedules, and key project terms.
- Field questions from clients and escalate when necessary.
- Ensure constant and professional interaction via email and phone with clients, suppliers, and other partners. Operational Support
- Triage incoming requirements to determine the appropriate engagement type.
- Manage primary customer support activities, including quality reviews and timekeeping/milestone tracking.
- Assist in collecting data related to supplier performance.
- Process RFIs to gather supplier qualification data.
- Maintain and update monthly activity and performance reports.
- Ensure all projects are closed in the system at the end of engagements. Risk and Compliance
- Identify risk situations and coordinate with management.
- Ensure security departments are notified of the end of assignments, if applicable. Process Improvement
- Engage with internal stakeholders to understand business objectives for technology enhancements.
- Ensure client expectations and SLAs are consistently exceeded.
Minimum Education/Abilities/Skills:- Bachelor’s Degree preferred
- Experience in procurement and supplier relationship management
- Strong analytical skills and ability to interpret spend data
- Effective communication skills, both verbal and written
- Proven ability to build successful client relationships
- Familiarity with VMS and eProcurement technologies
- Ability to drive process improvements and exceed client expectations
- Knowledge of risk management and compliance procedures
About Allegis Global Solutions We are founded on a culture that is passionate about transforming the way the world acquires talent by delivering client focused solutions that make a difference for businesses worldwide. From refining how businesses manage their contingent workforce to strengthening employer brands to recruit top talent, our integrated solutions drive business results. As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today's global marketplace. As a workplace, we focus on relationships – with each other, our clients and our candidates. In fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful. See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
