Senior Revenue Operations Specialist

Key responsibilities: Provide sales operations support for upselling, renewals, and churn-reduction activities while maintaining accurate data in revenue systems Partner with department leaders to identify operational challenges and facilitate process mapping and workflow design Serve as an advisor for revenue systems management, ensuring data integrity and optimizing reporting capabilities across platforms

Required qualifications: 5+ years of experience in Revenue Operations, Business Operations, or related fields Proficiency with ERP, CRM, and PSA systems, specifically NetSuite, HubSpot, and ConnectWise Demonstrated experience in business process redesign and operational improvements Strong understanding of revenue-generating organizations and their operational needs Preferred certifications include Lean Six Sigma, ITIL, PMP, or comparable process improvement credentials