Description:
Company OverviewCounty National Bank was founded in 1934 as community bank and we continue to be committed to serving the communities of southern Michigan. With 13 full-service branches and several other financial services offices, our decisions are made by local associates and board members who have a vested interest in the communities we service. Our mission is to sustain a deep commitment to our community and our tradition of banking excellence. Our associates are our greatest asset; they are committed to building lasting relationships with clients and coworkers. When you join CNB, you will become a part of a legacy that supports the success of our associates and our communities. If you are looking for a career with purpose and a team that values friendly and knowledgeable service, we encourage you to apply. CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Part-Time Universal Relationship Banker II. This position will be housed ON-SITE in our Litchfield, MI branch with the expectations to travel when necessary to surrounding locations.
JOB SUMMARY:
A Universal Relationship Banker II position is responsible for providing an outstanding client experience as the first point of contact for our clients. The Universal Relationship Banker II is responsible for handling a variety of routine and nonroutine financial transactions with accuracy and efficiency while recognizing needs-based selling opportunities to enhance the Bank's relationship with the client. The Universal Relationship Banker II may serve as a mentor for Relationship Banker I's while traveling frequently throughout County National Bank's surrounding locations to Litchfield, MI.
KEY RESPONSIBILITIES:- Provide an exceptional client experience by completing requests which may include deposits, withdrawals, payments, check cashing, and other routine requests
- Maintains a working knowledge of Bank products and services in order to better assist clients and refers them to other areas of the Bank as appropriate.
- Assists clients with more complex transaction including ordering debit cards, ordering checks, processing change forms, stop payments, processing wire transactions and troubleshooting issues with debit cards and online banking.
- Develop knowledge of Bank products and services in order to better assist clients and refer them to other areas of the Bank as appropriate
- Respects and maintains strict confidentiality of all information acquired while performing job tasks.
- Verify client identity to ensure compliance with bank policy and procedure.
- Maintains an orderly work area and balances cash drawer at the end of each shift; reports any discrepancy.
- Respond to client inquiries in a timely manner and performs file maintenance.
- Performs cash vault duties serving as dual control for vault cash/buy sell transactions, verification of incoming cash order and daily balancing processes.
- Balances and maintains ATM and TCR machines.
- Assists in the opening and closing duties of the branch and monthly alarm testing.
- Performs daily cash reconciliation process and reports any discrepancies to the branch manager.
- Serves as a mentor to Relationship Banker I.
- Maintains regular, on-time attendance.
- Complies with all regulatory requirements.
- Performs other various duties as assigned.
QUALIFICATIONS Required:- High School Diploma or equivalentPreferred:
- Previous experience as a Relationship Banker I or commensurate banking experienceRequirementsSKILLS
- Passion for exceeding client expectations
- Excellent interpersonal skills with a cooperative approach to working with others
- Ability to communicate clearly and professionally both verbally and in writing
- Ability to work in a fast-paced environment and positively adapt to routine changes
- Professional, friendly, and calm demeanor
- Ability to explain banking products and procedures clearly
- High attention to detail with the ability to process transactions accurately and efficiently
- Basic math aptitude with the ability to handle cash and balance
- Adherence to all procedures including security and confidentiality standards
- Proficient with computers and ability to lean proprietary softwareWork EnvironmentThis position is an on-site position located in our Litchfield, MI location. Frequent travel to surrounding branch locations.
Physical Requirements:- Ability to sit and/or stand for long periods of time
- Ability to use your fingers to grasp, move, or assemble small objects like coins, checks, etc.
- Ability to see difference between colors, shades, and brightness to identify checks, bills, and other documents
- Comfort with using a phone, fax, or other devices for calls, document sharing, and communication
- Ability to push, lift, or pull objects up to 50 pounds
