Freight Forwarder Assistant, Air Export Gateway
Location: Itasca, IL
Summary:
A Freight Forwarder Assistant is responsible for providing support to the freight forwarding team, including assisting with documentation, data entry, customer service, and general administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast-paced environment.
Duties and Responsibilities:- Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists
- Enter shipment data into computer systems and ensure accurate record-keeping
- Communicate with customers, carriers, and other third-party service providers to coordinate and track shipments
- Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents
- Assist with billing and invoicing processes
- Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
- Educational background / Work experience:
- Prior experience in freight forwarding, logistics, or a related field is preferred
- Experience in air exports is highly desirable
- Skills & Competencies:
- Mathematical Skills: Ability to perform basic mathematical calculations, such as calculating costs and rates
- Other Skills: Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment
- Function / Market & Industry Knowledge / Business Acumen / Processes:
- Knowledge of air freight logistics and customs regulations
- Understanding of trade laws and regulations
Language skills:
Fluency in English is required
Knowledge of additional languages is a plus
Computer Literacy:
- Proficiency in Microsoft Office Suite
- Experience with logistics software and systems is preferred
- At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees.
- Expected base pay range is $20.75 - $27.75 / Hourly. Actual compensation will be determined based on job-related factors.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
