Pre-sales support and network installations of copier multi-function devices and software solutions. Customer training for copier multi-functional devices and software solutions. On site and/or remote trouble shooting of customers network Support account managers in sales cycles of office solutions (engagement, analysis, presentation, demonstration, & implementation) involving computer network infrastructures for customers. Work with customers’ IT personnel to optimize workflow. Assist with identification of incremental revenue opportunities and value-added services. Perform other duties as required. Based in Fredrick, MD covering Maryland along with Central PA (greater Chambersburg, Harrisburg. york areas) DC and northern VA. Reports to IT/Systems Analyst Manager
