Required Skills:- Project Management – Building roadmaps, tracking milestones, managing cross-functional initiatives
- Communication – Synthesizing complex information for senior leadership; strong presentation and documentation skills
- Stakeholder Management – Facilitating meetings, gathering requirements across business, ops, and tech teams
- Familiarity with financial services
- Preferred SkillPrior experience in change management
- Strong influencing, relationship management, and partnering skills
- Excellent qualitative and quantitative analytical and problem-solving skills
- Ability to deliver under pressure and provide insights in short timeframes
- A team orientation, collaborative, and collegial style
- Ability to handle sensitive and confidential information
Tools:
Excel, PowerPoint/Visio, and project management or BI tools (e.g., Smartsheet, Tableau) Nuveen Business Process Improvement The Business Process Improvement team is responsible for developing and executing business improvement projects from initial assessment to implementation. The team provides counsel to senior leadership of Nuveen and manages cross-functional initiatives. Responsibilities include identifying business improvement opportunities, synthesizing complex information, designing process maps, ensuring controls are in place to address risks, and communicating recommendations. Key Responsibilities and Duties Participates in meetings with various business stakeholders to help capture requirements and drive the implementation of process improvement initiatives Assists with documentation of the various initiatives including problem definition, current state process mapping, key metrics, controls implementation and overall future state recommendations Collects data for business diagnostics that helps quantify and prioritize projects along with team feedback and input Assists with performing impact analysis and supports process evaluation to identify, analyze, and improve operations and service quality Supports the team in ensuring initiatives are within the boundaries of the firm’s operational risk framework Assists with creating execution roadmaps with key milestones and helps drive the implementation Tracks and monitors initiatives post-implementation with key metrics to assess the new process
Educational Requirements:
University (Degree) Preferred Work Experience: 2+ Years Required; 3+ Years Preferred
