Customer Repair Coordinator

Education/Experience: High school diploma or equivalent required. Demonstrates competency (typically 2-4 years of direct experience in the essential functions of the position).

Competencies: Action Oriented: Enjoys working hard; is action oriented and full of energy for the things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Coordination: Adjusting actions in relation to others' actions. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Quality of Work Output: The quality of goods and services produced in terms of errors, waste and rework required to meet standards, not considering other things like timeliness or quantity. Time Management: Uses their time effectively and efficiently; values time; concentrates their efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Written Communications: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Employment Eligibility Requirements: As a US Department of Defense Contractor, this position may involve access to items subject to U.S. export-control laws. Employment is contingent upon the employee's authorization to access such items under applicable law. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary. An offer of employment is contingent on successfully passing a background screening and drug test which includes screening for the use of cannabis. Base salary range for this position is $21.93 - $29.67 per hour. Mid-point is $25.80.Several job-related and non-discriminatory factors including but not limited to experience in comparable roles, skill sets, training, education, licensure or certifications, other qualifications, market conditions and business needs influence actual salary offered. Astronics AES offers a competitive benefits package including: Stay Healthy - Health, dental, vision, disability, life insurance, FSA, HSA, as well as voluntary life/AD&D, voluntary critical illness, accident prevention and hospital indemnity. Save for the Future - 401K & Employee Stock Purchase Plan. Find Balance - Employee Assistance Program, work/life balance culture. Time for You - Generous Paid Time Off, starting at 120 hours annually, plus 12 Paid Holidays per year. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.