Remote Contact Center Agent Legal Services Support

Walker Advertising in the United States is seeking a full-time Contact Center Agent to handle inbound/outbound calls, chat, and text, guiding clients to the right legal services. You'll ensure high customer satisfaction while meeting performance metrics in a fast-paced environment. The role requires excellent communication, empathy, and the ability to navigate high call volumes. Weekend availability is required, with a remote work setup and potential bi-weekly bonuses based on performance and