Job Description:
Job Description The Food Service Operations Manager is a full-time role and is designed for an operational and administrative professional who will function as the right-hand person to the Director of Food Services. This person will be overseeing daily operations, supervising and managing staff across multiple food service units including cafes, catering and retail ensuring consistency, efficiency, and accountability across all areas of the department. Flexibility is necessary, which includes occasional evenings and weekends based on operational needs. The Jewish Community Center is an EOE (equal opportunity employer). Oversight includes coordination across:
- Margot's Café (weekly operations)
- Jolie's Café (seasonal and daily operations)
- Angela's Coffee Shop (daily operations)
- Catering coordination (JGourmet)
- Collaboration with kitchen production for catering ordersESSENTIAL FUNCTIONS:Operations Management
- Oversee and ensure smooth daily operations
- Maintain consistency in service, product quality, and customer experience
- Assist with process improvements and efficiencies
- Manage staff and shift schedules across all outlets
- Vendor communication and ordering coordination
- Administrative & Business Functions
- Manage catering orders and communications, inquiries and calendars Invoicing, data entry, general administrative duties and follow-upCoordinate logistics for events and programs
- Support inventory and vendor coordination
- Support strategic growth initiativesREQUIRED EDUCATION & EXPERIENCE:Bachelor's degree required, preferably in relative field 5+ years in hospitality and food service
- Leadership and team management experience
- Strong operational mindset, organizational skills and attention to detail
- Proven ability to manage operations independently
- Strong communication skills
- Comfortable balancing hands-on work with administrative responsibilities
- Have a professional appearance, manner, tone, and attitude.
- The Food Service Operations Manager will be a collaborator as part of the JCC Professional Staff. He/she must be aware of the JCC Mission Statement and work within the framework of that mission. Responsibilities of the job may change as the needs of the JCC and/or community change.
