Location: Miami, FL – On-site at our Warehouse (Wynwood area)
Type: Part-time (starting 30–35 hours/week)
Start Date: Immediately
About Us:
Artesano is a growing Miami-based artisan brand specializing in handcrafted hats and bags made in Ecuador. We sell directly through our website, our Miami warehouse showroom, trunk shows, and to wholesale clients worldwide. We’re a small, collaborative team that values quality and excellent customer service.
Position Overview:
We are looking for abilingual (English & Spanish) E-commerce Specialistwith strong Shopify expertise to join our warehouse team right away. You will manage the day-to-day operations of our online store, including inventory accuracy, retail orders, customer service, and ensuring product photos look professional.
Key Responsibilities:- Manage website inventory: daily uploads, cleaning, syncing, and updates to keep stock levels accurate between the warehouse and artesano.net
- Handle retail website customer service: respond promptly to emails, phone calls, and inquiries for online orders
- Assist with in-person customer service at the store as needed
- Monitor and quality-check product photos: review every uploaded image to ensure they display correctly and look sharp on the website
- Process and fulfill online retail orders in Shopify
- Maintain a clean and organized online storefront: fix listing errors and keep product information up to date
- Collaborate closely with the warehouse team to align digital and physical stock
Requirements:- Fully bilingual: fluent in both
- English and Spanish(spoken and written) — mandatory
- Very knowledgeable with
- Shopify : advanced experience with inventory management, order processing, and basic troubleshooting (must be able to start contributing immediately)
- Previous e-commerce or online retail experience preferred (fashion/retail is a plus)
- Detail-oriented, organized, reliable, and positive team player
- Comfortable working in a warehouse environment
- Available to start immediately
