KEY RESPONSIBILITIES:
Prepare and distribute audit notification letters, and maintain accurate database and accounting records to track audit progressCompile and supply documentation needed by auditors, and follow up on any audits that remain incompleteEnter finalized audit results into the database, and inform employers of outcomes along with any contribution shortfalls identifiedVerify the accuracy of invoices submitted by auditorsProcess payments related to audits and outstanding delinquenciesGenerate and send delinquency notices to employersPartner with employers to address and resolve issues raised in delinquency correspondenceSupport legal counsel with administrative tasks related to collections mattersTrack pension overpayments through to submission and final resolutionMonitor progress reports to flag contractors behind on payroll report filings, and take appropriate follow-up actionServe as the Fund's point of contact when liaising with attorneys, fund administrators, and other collections professionals to negotiate payment terms and service arrangementsFollow up on employer communications, negotiate repayment terms, and draft repayment agreements as neededEscalate delinquent accounts to legal counsel per Fund guidelines, and maintain updated status on all accounts under legal reviewRecommend any identified employer overpayments to the Senior Audit & Collections Analyst for reviewPerform additional duties as assignedQUALIFICATIONS3+ years of relevant work experience preferredBachelor's degree or equivalent practical experience preferredPrior experience with multiemployer trust funds or auditing is a plusStrong written and verbal communication skillsAbility to navigate complex situations with a positive, adaptable, and collaborative approachResponsive to leadership and stakeholders to support timely decision-makingCapable of investigating and resolving issues through coordination with participants, vendors, and internal teams
