CNC Machinist - Cutting Tool Support We're looking for an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team in a technical support role. This is a customer-facing technical support rolenot a sales positionwhere your machining knowledge becomes your greatest asset. If you're ready to take your machining expertise beyond the shop floor, we'd like to meet you.
What You'll Do:- Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies
- Recommend tooling solutions based on workpiece material, machine capability, and machining application
- Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
Prepare quotes, process customer orders, assist with will-call, and provide general tooling assistance.
Continuing to expand your knowledge through manufacturer training and product education
We're Looking For Someone Who Has 3+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
Knowledge of various cutting tool manufacturers
Strong knowledge of milling, turning, drilling, and threading applications
Experience selecting cutting tools for a variety of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
The ability to troubleshoot machining and tooling challenges
Excellent communication skills and a genuine desire to help customers succeed
Strong computer skills and the ability to learn new systems
Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus.
Why Experienced Machinists Make This Transition
This position allows you to stay connected to machining while enjoying:
Monday-Friday, 8 AM 5 PM, In-office
Stable, year-round employment
Climate-controlled office environment
No mandatory overtime
Opportunity to solve a wide variety of machining challenges
Ongoing technical training from industry-leading manufacturers
Collaborative team environment
The chance to help manufacturers become more productive every day
What We Offer:- Competitive pay: $30-$37 per hour, depending on experience
- Annual incentive opportunities
- Medical, dental, vision, life, and disability insurance beginning on your first day 401(k) with Company match
- Paid vacation and personal time
- Tuition reimbursement
- Employee Assistance Program
- Opportunities for professional growth and advancement
- A financially stable company with more than 55 years of success
- About Productivity, Inc.
- Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest. We provide CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help our customers improve productivity and remain competitive.
- If you're the machinist others turn to for tooling advice and troubleshooting, we'd love to hear from you.
