Associate, Senior Auditor - Servicer Operations and Compliance

Responsibilities include: The primary function of this role is to conduct servicer reviews and produce clear, well-supported audit reporting. Key duties include, but are not limited to: Plan audit engagements, including the risk assessment, audit approach and scope, preparation of the audit program, and selection of testing procedures and sampling methodologiesApply an advanced understanding of business processes, internal control frameworks (e.g., COSO), risk management, and data security standards to evaluate investment risks and third-party servicer operationsConduct remote and on-site audits of third-party servicers, performing process walkthroughs, control testing, and loan-level file reviews to assess compliance with regulatory requirements, investor and agency guidelines, and contractual servicing obligationsEvaluate servicer compliance with applicable federal and state consumer protection and mortgage servicing regulations, including but not limited to RESPA (Regulation X), TILA (Regulation Z), FDCPA, FCRA, ECOA, SCRA, GLBA, and state licensing requirements, as well as Fannie Mae, Freddie Mac, and Ginnie Mae servicing guidelines where applicableAssess the design and operating effectiveness of servicer regulatory compliance controls, including complaint management, loss mitigation, escrow administration, default and foreclosure processing, vendor oversight, and compliance monitoring and testing programsIdentify and evaluate complex business, technology, and compliance risks, the internal controls that mitigate them, and any control gaps, deficiencies, or opportunities to improve efficiency and effectivenessAnalyze account- and loan-level data to identify process breakdowns, trends, and control failures, and assess their potential impact across the servicing portfolioReview servicer performance against production and service-level expectations, ensuring results are achieved without compromising compliance, financial, operational, or data security standardsPrepare clear, concise written audit executive summaries at the conclusion of each audit that state the overall audit conclusion and highlight key observed risks (rated by criticality), control deficiencies, and required remediation items with accountable owners and target completion datesPresent audit results to servicer management and internal stakeholders, ensuring audit documentation and workpapers are clear, accurate, and well supportedProvide actionable recommendations to the internal Risk Management team to strengthen controls and improve operational efficiencyCompile and deliver monthly audit reporting to the Managing Director, Servicer Compliance, summarizing audit activity, findings, remediation status, and emerging risk trendsMaintain current knowledge of evolving international, federal, and state regulatory requirements, regulatory guidance, and industry practices, and incorporate changes into audit programsPerform additional duties as assignedTravel extensively, both domestically and internationally, as requiredFive (5)+ years of relevant work experience conducting third‐party servicer auditsAbility to embrace change with a positive approachRequires excellent conceptual, analytical, decision‐making, organizational, and planning skillsAbility to prioritize and manage multiple projects simultaneouslyProficiency in a Windows environment, with an advanced knowledge of Microsoft OfficeExcellent verbal and written communication skillsAbility to work in a high volume, deadline driven environment, while ensuring compliance with internal policies and proceduresAbility to adapt to changing conditions, display original thinking and creativity, and understand organizational strengths and weaknessesAbility to effectively interact and relate to personnel at all levels of the organizationBachelor's degree in accounting, business, finance, or related field requiredCertification as CPA or CIA preferredBusiness-fluent English required, Professional Working Proficiency in Spanish preferredEqual Employment Opportunity Balbec Capital LP is committed to ensuring equal employment opportunities for all employees, including qualified employment applicants. The firm strives to maintain an environment free of discrimination based on race, color, religion, gender, national origin, ancestry, age, disability, genetic information, military or veteran status, marital status, sexual orientation, gender identity, citizenship, or any other protected category or characteristics as defined by federal, state or local laws. This equal employment opportunity policy applies to all employment practices, including but not limited to recruiting, hiring, advertising, promotion, transfer, reductions in force, social and recreational programs, training, employee development, compensation and fringe benefits, discipline and termination.