Aquatics Manager Develop People. Build a Culture. Help Save Lives. At British Swim School Bay Area Houston, we're more than a swim school. We teach life-saving water survival skills that help children and families become safer and more confident around water. We're seeking a positive, organized, and people-focused leader to help build and develop a high-performing team committed to safety, excellence, and exceptional customer experiences. This is an opportunity to make a meaningful impact while helping grow a mission-driven business dedicated to changing lives through water safety.
The Position:
The Aquatics Manager oversees the daily operation of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members. This role combines team leadership, staff development, customer service, scheduling, and operational oversight. The Aquatics Manager leads by example, supports instructors, solves problems, and helps create a culture built on professionalism, accountability, and continuous improvement.
Key Responsibilities:- Recruit, train, coach, and develop swim instructors to deliver safe, high-quality lessons
- Create and manage employee and lesson schedules to support operational excellence
- Foster a positive, accountable, and team-oriented culture
- Ensure compliance with safety, certification, and operational standards
- Support families and team members through responsive communication and hands-on leadership
- Assist with swim instruction and deck supervision as needed
Minimum Qualifications:- High school diploma or equivalent
- One or more years of leadership, supervisory, or management experience
- One or more years of customer service experience
- Strong communication, organization, and problem-solving skills
- Ability to lead with professionalism, integrity, accountability, and positivity
- Proficiency with Google Workspace and/or Microsoft Office
Preferred Qualifications:- Experience in swimming and fitness teaching/management is preferred
- A specialist aquatics qualification is desirable, but not required
- Experience leading teams and delivering exceptional customer experiences
- Lifeguard, CPR, First Aid, and/or AED certifications are a plus
- Certified Pool Operator (CPO) certification is a plus
Who We're Looking ForOur strongest leaders are dependable, solution-oriented, and committed to helping others succeed. They communicate effectively, hold themselves and others accountable, and take pride in building strong teams and exceptional customer experiences. If you're a leader who enjoys developing people, solving problems, and making a positive impact in your community, we'd love to hear from you.
Compensation: $19.50 - $21.50 per hour
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the "Survival of the Littlest."Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.
