Wash Rack Attendant The Wash Rack Attendant will use independent judgment and mechanical aptitude to work in the Wash Rack cleaning rental equipment at assigned Pacific Ag Rentals branch. The Wash Rack Attendant will ensure excellent service to both external and internal customers (i.e. Service Manager, Shop Supervisor, Invoicing Supervisor, etc.) through the timely and detailed washing of equipment, including communicating missing, broken or damaged parts on outgoing or incoming equipment.
Essential Duties And Responsibilities Include:
The Following Operations: Physically use pressurized washing equipment and cleaning chemicals to remove all traces of dirt on rental equipment. Expertly clean interior, including inside of windows, tractors and other equipment which have an operator's station (RTVs, water trucks, etc.).Assist in the maintenance of the shop, warehouse, yard and vehicles, make deliveries and pick-ups. Actively looks for missing, broken or damaged equipment to help lower business costs and notify Service Manager to ensure that in-house labor and replacement costs are captured and entered via work order system so that proper invoicing can occur. Customer Service: Timely monitors equipment cleaning in Wash Rack. Communicate with supervisor and other technicians about shop questions or needs in either written or verbal form in a clear, professional and efficient manner.
General Requirements:
Comfortable and willing to move/use equipment such as, but not limited to, forklifts, large tractors, water trucks, RTVs, etc.
Be able to fuel equipment and assist with preventative maintenance.
Familiar with work tools.
Establishes and maintains effective channels of communications with management, co workers, vendors and all other business contacts.
Uses equipment and materials in a safe and acceptable manner, follow established safety procedures, uses appropriate safeguards, and observes common sense rules of safety in all on the job activities.
Conducts self in a manner reflecting positively on PAR and STAR and encourages others to do the same.
Is organized, independent and self motivated, enthusiastic, dependable, detail oriented, flexible in scheduling and prioritization, and driven by excellence.
Demonstrates proficient written and verbal communication skills, including accurate grammar and business correspondence.
Ability to multi-task and prioritize tasks in accordance with changing deadlines and priorities to ensure positive outcomes. A belief in working as a cohesive team.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and outstanding customer service.
Maintain an organized work environment.
Present a neat, professional appearance.
Arrive at work at scheduled time, including being prepared to work on time after breaks and meal periods.
Maintain a valid driver's license and a good driving record (if authorized to drive by Safety Manager).Must be eligible to be added to company insurance.
Perform all other duties as assigned by management in a professional and efficient manner.
Education And/Or Experience:
Practical experience in car, truck or equipment detailing, effective decision-making and excellent people skills.
Language Skills:
Bilingual English / Spanish preferred. Ability to respond to basic inquiries and present information effectively to customers, co-workers, and management verbally and in writing.
Working Conditions:
Working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Environment:
Work time is split between the office, shop, wash rack and yard in a variety of weather conditions.
Regular time is spent on the Wash Rack.
Noise level in the work environment is usually moderate.
Physical Demands:
Occasionally: Drive, sit, bend, twist, push, pull, climb, squat, crawl, kneel, reach above the shoulder, climb or balance; stand and walk; grasp with hands and fingers, handle tools, see (including close vision, distance vision, peripheral vision, depth perception), hear and speak, lift up to 100lbs.
Machines, Tool And Equipment:
Seldom (15%):Occasionally (6-33%): Use of computer and telephone.
Frequently (34-66%): Drive Forklifts and tractors.
Continuously (67-100%): Use of Machines and tools.
TravelThis job requires some travel within close proximity of regular assigned work locations.
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