Job Description:
Due to continued growth and expansion, we are seeking a dedicated and experienced Crew Leader, Janitorial & Custodial Services to join our team. In this leadership role, you will oversee custodial operations, supervise and support janitorial staff, and help ensure that our customers experience clean, safe, and welcoming environments. This position is ideal for someone who enjoys leading by example, maintaining high-quality standards, and contributing to operational excellence. If you are a hands-on leader committed to teamwork, safety, and customer satisfaction, we invite you to apply and grow with us.A little about us: For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive. We are also proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.
What You'll Do:
As a Janitorial Crew Leader, you'll lead and coordinate the daily activities of a janitorial crew, assign work, monitor performance, conduct quality inspections, train employees, maintain schedules and records, manage supplies and equipment, and ensure all work is completed safely and efficiently. The role also includes performing custodial duties as needed and partnering with management to address operational needs and continuous improvement efforts.
What Success Looks Like:
In this role, you'll consistently deliver high-quality cleaning services, maintain safety and compliance standards, support a productive and engaged team, resolve issues proactively, and ensure all work is completed on schedule and to contract requirements.
What We're Looking For:
We're looking for a dependable leader with strong communication and interpersonal skills who can motivate others, solve problems effectively, and lead by example. The ideal candidate is organized, detail-oriented, customer-focused, and comfortable balancing supervisory responsibilities with hands-on custodial work.
Qualifications:
A valid driver's license (Real ID) with an insurable driving record is required, along with basic computer and math skills and the ability to lift up to 50 pounds, bend, kneel, and work from a 6-foot ladder. Janitorial experience and prior supervisory experience in a custodial, facilities, or work-crew environment are preferred. A high school diploma or GED is a plus but not required. To apply for this position, a completed SOAR365 application is required. EO/AA Veterans/Disabled and other protected categories Drug-Free Workplace
Reasonable Accommodations:
If you need a reasonable accommodation when you apply for a position on our website, please contact us at (804) 358-1874 and ask for human resources. SOAR365 employees benefit from working for a rehabilitative non-profit agency that specializes in providing employment opportunities for people with disabilities
