Director, Mobile Commercial

Job Description: ABOUT THE ROLEThe Director of Commercial is the strategy and analytics engine of the North America Mobile team. This leader translates market intelligence, client needs, operational insights, and financials into differentiated and high-performance protection and lifecycle solutions. They serve as the lead architect of differentiated client and D2C solutions that drive the business, including identifying and scaling new product and partnership opportunities and development of the core value prop and pricing, in partnership with Business Development and Solutions Management. This leader operates as a strategic integrator across product, commercial, and finance, shaping the long-term direction of the NA Mobile business. They operate as a thought partner to senior leadership, translating market, client and financial insights into enterprise-relevant growth strategies. This is a remote role with up to 20% travel required (as needed).

KEY RESPONSIBILITIES: Leverage ongoing market and competitive analysis to identify and incubate new revenue streams from white space and emerging trends in device protection and lifecycle management. Understand client and prospect business context and design differentiated product solutions that create compelling win-win opportunities. Lead end-to-end business case development for new product and market opportunities, including sizing, economic modeling, and strategic fit with enterprise priorities; Present cases to CEO & CFO.Own product solution design for clients, ensuring offerings are tailored, competitive, and profitable. Support RFP efforts with solution design expertise, competitive positioning, and financial modeling. Develop and present business cases for new client proposals, initiatives, and partnerships in mobile. Drive cross-functional alignment across Commercial, Business Development, Product, and Finance to ensure integrated decision-making and execution. Serve as the primary liaison with Finance for budgeting, forecasting, and program-level P&L analysis. Define multi-year commercial strategy and capability roadmap for NA Mobile, aligning product, pricing, and go-to-market approaches to evolving market dynamics. Influence enterprise-level prioritization discussions by developing clear, compelling narratives for investment and resource allocations. KEY PERFORMANCE INDICATORSBusiness case approval for new client proposals, initiatives, and partnerships in mobile Client adoption and penetration of new offerings Analytics delivery with quality and timeliness Budget forecast accuracy

Additional Information: At SquareTrade you'll have access to: Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA) Up to 4% company match into 401(k) and contributions into your company-sponsored pension $75/month budget to help prioritize your physical wellbeing $80/month stipend to subsidize connectivity costs Mental health resources including free 1:1 therapy, coaching sessions and digital resources Supportive leave policies Flexible Time Off Policy in addition to 9 Company Holidays Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires Hybrid work arrangements with regular investment in gatherings/offsites to spend time together as team Various corporate perks and discounts SquareTrade estimates the possible base compensation for this role, if hired in the U.S, to be in the range: Base compensation offered for this role is $230K-$250K annually and is based on experience and qualifications. SquareTrade/Allstate Protection Plans generally does not sponsor individuals for employment-based visas for this position. The candidate(s) offered this position will be required to submit to a background investigation. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Beware of Recruitment Fraud. For more information, please click "here".

Type: Full-time

Function: Customer Service

Experience level: Mid-Senior Level

Industry: Consumer Services