FT Veterans Specialist

Essential Duties and Responsibilities: The Veterans Specialist oversees the benefit distribution program of federal and state Veteran programs: Provide technical direction and guidance to current and potential students regarding eligibility and enrollment requirements for various Veteran benefits Provide interpretation of admissions and student record guidelines and policies, coordinating the District and Veteran requirements. Serves as designated School Certifying Official for all Veteran benefit programs, maintaining currency for complex regulations and procedures and completing annual compliance trainings. Serves as liaison between the VA, college and students, providing advocacy for problem resolutions. Represents the District in local and federal consortiums related to Veteran's affairs. Distributes and monitors VA payments to student's accounts following both Chapter 31 and Chapter 33 benefits guidelines, resolving tuition payments, discrepancy issues, amending or adjusting student records in VA and District software programs. Researches, interprets, clarifies, and resolves a variety of problems dealing with, but not limited to, admissions, registration, matriculation, residency, student academic status, course class conflicts, and fees. Receives and evaluates official transcripts from other education institutions and verifies acceptable accreditation. Processes non-traditional credit requests. Processes prerequisite clearances. Processes late registration and enrollment changes, assuring accurate posting of student drops, enrollment changes, and fees collected or owed. Responds to inquiries pertaining to funding regulations, eligibility, admission and enrollment requirements and procedures from other departments. Assures that student records are up-to-date. Maintains student records including updating transcripts, waivers, education plans, demographic and vital information and posting grades and changes. Enters data onto an automated system with data entry screens. Extracts and downloads information to prepare reports and audit accuracy of data. Assists students in obtaining records and copies of transcripts. Mails copies of transcripts and verifications of enrollment as requested. Orders enrollment verifications and official transcripts from other institutions using standardized forms. Verifies class enrollment status for students and faculty members. Interacts with students, managers, and other staff members to accept and facilitate transactions such as, but not limited to, student petitions, as appropriate. Maintains records of student attendance, instructor drops, and grades. Issues and processes instructor records. Resolves discrepancies and keeps instructors informed of enrollment changes on a timely basis. Orders, proofs, corrects, and updates student records in compliance educational codes, identifies and updates student course repetitions, creates and forward academic and/or progress probationary and dismissal notification letters to affected students, and receives and evaluates dismissal appeals forms for accuracy and completeness. Performs quality control to educational advising by analyzing potential discrepancies, omissions, or inconsistencies while evaluating degree petitions. Processes grade changes and petitions for academic renewal. Notifies student of approval/disapproval. Makes changes to student records. Provides assistance to students with special needs, as appropriate. Serves on, or supports committees to provide job related information, as assigned. Receives, counts, and reconciles registration monies. Posts funds collected to appropriate accounts and categories. Verifies and reconciles revenue categories on cash summary reports, ensuring accuracy and detail for audit trail purposes. Posts receipts to student financial records, prepares bills individual students for unpaid balances, and audits and updates refund reports. Prepares student refund reports. Composes general office correspondence and performs other clerical services of a routine nature including, but not limited to filing, data entry, processing of departmental bulk mail, and completing of forms. Participates in the selection, training, assignment, and review of work output for student and temporary help. Maintains currency of knowledge and skills related to the duties and responsibilities. Performs other related duties as assigned.

Minimum Qualifications: The position requires an Associate's Degree and four years of experience in an admissions/student enrollment function. Direct and progressively responsible experience in admissions/enrollment may substitute for some post-secondary education. Ongoing training is required.

Preferred Qualifications: Experience serving as a School Certifying Official (SCO) at an educational institution Working knowledge of Enrollment Manager and Tungsten systems Experience with the management and coordination of the certification processes of military-connected benefits that include the Post 9/11 GI Bill, Veteran Readiness and Employment (VR&E), and Chapter 35 Experience working with student veterans and other military-connected students in a college setting Salary/Fringe Benefits: Grade 34 on District Classified Salary Schedule ($5,951.65 /month). Health and welfare benefits include District contribution for medical/dental/vision benefits and employee life insurance ($50,000). (Cash in lieu option available on medical insurance.) Participation in the Public Employee's Retirement System that is also integrated with Social Security.