Your Blood. Your Hospital. Your Neighbors Have you been looking for purposeful work that contributes to a lifesaving mission? Pack with a purpose at LifeServe. We are currently looking for a part-time Product Management Technician / Driver to join our team in Cedar Falls. This position is responsible for the timely and appropriate handling of orders and recordkeeping of blood products and services for customers and the transporting of blood products and/or specimens between service hospitals and LifeServe facilities. Product Management Technicians ensure the highest level of customer service to our hospital customers by managing inventory resources and timely deliveries. Through the selfless giving of volunteer blood donors, LifeServe Blood Center is able to serve more than 175 hospitals across Iowa, Nebraska, South Dakota, and Illinois by providing access to a safe, quality blood supply for hospital patients in their critical time of need. As a Product Management Technician, you will be responsible for accurately packing orders in a timely manner. You will provide superior customer service primarily through phone work to other blood centers and hospitals. Product Management Technicians are responsible for blood inventory management, and ensuring minimal waste occurs. One of the most important duties of a Product Management Technician is to act as the final checkpoint for quality control, ensuring blood products are accurately and safely packaged before being sent to our hospital partners to be used in lifesaving blood transfusions and other medical procedures. You enjoy performing a wide variety of detailed and sequential tasks, according to standard operating procedures, resulting in the right products getting to the right places at the right times. You thrive in a highly regulated and process-driven environment. You love to stay busy and are seeking a high-volume, fast-paced work environment. You are able to pivot when needed yet still manage to see all tasks through to completion. You are someone who embraces doing it right the first time and making positive connections with other people. You want to use your creativity to problem-solve and work through logistics issues that arise from distributing products all over the U.S.
Key responsibilities:
Perform distribution/product management tasks according to established policy and standard operating procedures.
Perform highly standardized work using established processes and procedures.
Perform review of distribution, component modification and equipment related documentation.
Identify, troubleshoot, and document problems that may influence the quality or completion of shipping and component manufacturing.
Perform distribution procedures according to established policy and SOP.Perform review of distribution, component modification and equipment related documentation.
Perform and document quality control, calibration and maintenance tasks.
Identify, troubleshoot, and document problems that may influence the quality or completion of shipping and component manufacturing.
Assist with writing, review, and evaluation of SOPs.
Assist with validation of new equipment and processes.
Maintain regular attendance and availability.
Maintain confidentiality of LifeServe Blood Center donor, employee, financial, and proprietary records and information at all times.
Provide exceptional customer service.
Execute tasks effectively in a highly regulated environment.
Driving responsibilities due to nature of product delivery.
Shifts:- Vary weekly
- Scheduled hours between 7am - 7pm Monday - Friday
- Rotating evenings and weekends on-call
Compensation:
Wages starting around $18.75/hrNight shift differential of $4.00/hr when working 6pm - 6amWeekend shift differential of $2.00/hrRequirements:
- High school diploma or equivalent is required.
- One year of previous experience in product delivery preferred.
- Current driver's license and motor vehicle report meeting insurability requirements required.
- A requirement of this position is the ability to report to the Cedar Falls facility within 30 minutes during on-call hours.
- Our Benefits Are Just Your Type! When you're part of a team that saves lives every day, you deserve benefits that have your back.
- Part-time team members enjoy:
- Vision coverage403(b) retirement plan with up to 4% contribution after a year (and at least 1,000 service hours)
- Supplemental accident, critical illness, and hospital indemnity plans
- Flexible spending accounts for health, limited-purpose, and dependent care
- Full-time team members receive all of that plus:
- Medical and dental coverageHSA with employer contribution
- Life and AD&D insurance
- Supplemental life insurance
Physical Requirements:- SitStandWalkTwistTurnStoopBendSquatPushPullBalanceReach/work above shoulders
- Use hands/wrist to include fine, simple, and gross motor skills; machinery usage; and forearm rotations
- Lift up to 50 lbs.
- Carry up to 26 lbs.
- Offers of employment are contingent on the successful completion of pre-employment, post-offer drug testing and background checks.
LifeServe Blood Center is fully committed to equal employment opportunity. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identification, genetic information, marital status, pregnancy, disability, veteran status or any other legally protected status.
Applicants requiring reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@lifeservebloodcenter.org.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
