Position Overview:
We are seeking a detail-oriented and highly organized Senior Payroll Administrator to support end-to-end payroll processing for employees across the United States and Canada. The ideal candidate will have hands-on experience with ADP and Workday, strong knowledge of multi-state and provincial U.S. and Canadian payroll regulations, and a commitment to delivering accurate, confidential, and exceptional payroll services. This role requires a proactive professional who thrives in a fast-paced environment, manages multiple priorities effectively, and collaborates closely with HR, Finance, and business partners.
Key Responsibilities
Payroll Processing:
Process bi-weekly and semi-monthly payroll for U.S. and Canadian employees using ADP and Workday.
Ensure accurate calculation of wages, overtime, bonuses, commissions, and special payments.
Review and validate timekeeping data and resolve discrepancies with managers and employees.
Maintain payroll schedules, processing calendars, and deadlines.
Compliance & Reporting:
Ensure payroll compliance with federal, state, provincial, and local regulations in the U.S. and Canada.
Prepare and reconcile payroll reports and year-end documents, including W-2s, T4s, and Records of Employment (ROEs).Support internal and external audits by providing payroll documentation and responding to inquiries.
Monitor regulatory changes and implement updates to payroll practices as needed.
Systems & Data Management:- Maintain payroll and employee records in ADP and Workday, ensuring data accuracy and confidentiality.
- Assist with payroll system updates, testing, troubleshooting, and process improvements.
- Partner with HR and Finance to maintain data integrity across systems. Employee Support
- Respond to employee inquiries regarding pay, taxes, deductions, timekeeping, and payroll policies.
- Provide outstanding customer service and resolve payroll issues in a timely manner.
- Escalate complex payroll matters appropriately and recommend solutions.
Qualifications:
Required 5+ years of payroll experience, including U.S. and Canadian payroll processing.
Experience processing multi-state payroll.
Proficiency with ADP Workforce Now or comparable ADP payroll platforms.
Experience using Workday Payroll modules.
Strong knowledge of payroll regulations, taxes, compliance, and reporting.
Excellent attention to detail and analytical skills. Ability to handle confidential information with discretion.
Strong verbal and written communication skills are important.
Experience processing Canadian payroll and multi-province payroll. CPP, FPC, or equivalent payroll certification.
Experience supporting audits and year-end payroll activities. LATAM experience would be a plus.
Preferred:
AttributesComfortable working in a fast-paced, deadline-driven environment. Strong problem-solving and organizational skills. Ability to work independently while maintaining a collaborative approach. Strong partnership skills with HR, Finance, and Operations teams.
What Success Looks Like:
Accurate and timely payroll processing.
High standards of compliance and audit readiness.
Exceptional employee service and responsiveness.
Strong collaboration across departments.
Continuous improvement of payroll processes and controls.
Join our team and help ensure a seamless payroll experience for employees across the United States and Canada.--
