PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Responsibilities
Note: This is an onsite, part-time position up to 20 hours per week
Position Overview:
The Sample Library Coordinator is responsible for managing all daily functions of the sample library to support Merchandising, and Cross-Function departmental requests. This role ensures accurate intake, organization, tracking, and distribution of product samples, while maintaining detailed records and providing timely support to internal teams.
Key Responsibilities: Receive and process incoming Floorset POs
Create and log new samples into the sample library database, filing by department and style number
Maintain organized sample bins, library shelves, and desk locations
Monitor and fulfill sample requests from, merchant teams, and other stakeholders
Deliver samples, hangers, racks, and related materials to designated locations
Use systems such as RMS and Excel to input and track sample data (e.g., PO, style, color, quantity)
Update the sample library database with brand samples, floorset information, and SKU details
Create non-merchandise cases and maintain accurate country-of-origin and quantity records
Perform regular inventory checks and update sample locations
Locate and lock cases as needed to ensure security and accuracy
Support Value-Added Services by delivering samples, hang tags, or other items for processing
Create and ticket tags for merchant samples using RMS data
Ensure correct department, spec number, style, and color details are included on tags
Send and manage email requests for sample processing (e.g., GOH sample requests)
Collaborate with leads and other departments to fulfill urgent or specialized requests
Prepare detailed spreadsheets and reports for sample requests, including delivery times and locations
Receive, track, and ship excess samples for floor set POs to Radial to put back into inventory
Organizing sample sale racks + boxes in preparation for quarterly sample sales
Required Experience & Qualifications
0-3 years of experience
Strong organizational skills with attention to detail
Proficiency in data entry and familiarity with systems such as RMS and Excel/Google Sheets
Ability to manage multiple tasks and prioritize in a fast-paced environment
Effective written and verbal communication skills
Basic Excel skills for tracking and reporting
Ability to lift and move sample boxes and materials as required
Early Entry
Closing
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Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies
Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.