Title: Workplace Experience Coordinator
Hours: 7:30am - 4:30pm M-FLocation: Omaha, NE 68124
Duration: 4 months contract
What You’ll Do:- This is a mobile role that requires walking throughout the building to provide support. The site spans five floors, so it is not a stationary desk-based position.
- First point of contact for all those entering the facility. Greet them with a friendlydemeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Createpresentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace servicesincluding mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in aprofessional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of theroom, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure thesafety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given bythe manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existingprocedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- Must be able to lift up to 50 lbs as part of the job responsibilities.
What You’ll Need:- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- Should be comfortable using Google Workspace products, including Gmail, and have basic computer proficiency.
- Looking for someone who is adaptable, proactive, and comfortable moving around the building to support workplace operations as needed.
Interview Process: 1-2 virtual and/or virtual
