Field Supervisor (Bilingual CNA/HHA/DCWEastern PA Region) Familiar Roads Home Healthcare is hiring a Bi-Lingual Field Supervisor (English/Spanish) with CNA, HHA, or DCW experience to support our care teams and clients in Berks, Carbon, Lehigh, Northampton, and Schuylkill Counties.
This is a field-based position. The supervisor may reside in any of the listed counties and will travel regularly throughout the region. Base location may be Allentown or Reading, PA, depending on the candidates proximity.
You will oversee a team of caregivers, ensure care plan compliance, train staff, and act as a liaison between the field and office teams.
Responsibilities:
Supervise DCWs, HHAs, and CNAs providing in-home care across the region
Conduct regular field visits to observe, coach, and support caregivers
Onboard and train new field staff and ensure compliance with state regulations
Support care coordination, client satisfaction, and shift coverage
Respond to client concerns, resolve incidents, and maintain accurate documentation
Collaborate with admin team to manage scheduling and caregiver performance
Provide coverage in emergencies and participate in on-call rotation as needed
Qualifications:
CNA, HHA, or Direct Care Worker (DCW) certification required
Must be bilingualEnglish and Spanish
1+ year of supervisory or team lead experience preferred
Reliable transportation and a valid PA drivers license
Comfortable traveling between counties regularly
CPR certification preferred
Organized, self-motivated, and committed to high-quality care
Benefits$17.00$19.00/hour (based on experience)
Bi-weekly pay
Mileage reimbursement
Flexible scheduling
Health, dental, and vision insurance
Life insurance and paid time off (PTO)
Ongoing professional development
Sign-on bonus available
Serve clients through UPMC, Keystone First, and PA Health & Wellness
