Box Office Supervisor | Part-Time | Palm Springs Plaza Theatre The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, and overseeing the box office and/or the VIP entrances. This role will pay an hourly rate of $22.00 - $24.00. Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) Matching. This position will remain open until December 31, 2026.About the VenueThe Historic Palm Springs Plaza Theatre, located in the heart of Downtown Palm Springs, California, reopened on December 1, 2025, after a $34 million restoration. The theater hosts 120+ events per year, including hosting the Palm Springs International Film Festival, Palm Springs Symphony, Palm Springs Gay Men's Chorus, Modern Men: Coachella Valley Men's Chorus, Palm Springs Pops Orchestra, Modernism Week, Palm Springs Jazz Festival, and many national touring acts. The theater capacity is 700 seats.
Responsibilities:- Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top-notch customer service
- Working with Ticketmaster Archtics to solve customer ticketing issues
- Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
- Processing orders via Ticketmaster Archtics
- Dealing with customer issues either at the box office or VIP entrances
Qualifications2 ? 3 years of experience in an office setting or similar. Supervisory experience is preferred.
High school diploma or GEDAbility to perform effectively under stressful situations
Ability to define, analyze, and solve problems
Ability to coordinate box office procedures with other staff
Ability to work variable hours, including evenings, weekends, and holidays
Ability to communicate effectively both verbally and in writing
Ability to safely and accurately handle and account for large sums of money
Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
Ability to maintain an effective working relationship with other staff, event promoters, and the general public
Proficient in operating modern office equipment, including computers
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
