Operations & Customer Experience Specialist

H Mart in Carlstadt, NJ is seeking a customer operations specialist to manage end-to-end ticketing in CRM and helpdesk systems, ensuring accurate case records and timely resolutions. You will deliver multi-channel support with precision and professionalism, and collaborate across teams. You will also maintain product listings, assist with promotions, monitor orders, coordinate with warehouse teams for fulfillment, and perform data entry to support order processing and inventory tracking.