Physician Account Manager

Job Description: We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It's about providing clarity and hope. The Physician Account Manager is responsible for driving territory growth and profitability of laboratory sales through providing service and the resolution of issues in support of several sales territories. The Physician Account Manager has close cooperation with Physician Account Executives, which is essential to support the collaborative selling model. This is a field-based sales position covering St. John's, Putnam, Volusia, Orange, Seminole, Lake, and Sumter County, FL.

Identification and pursuit of up-selling and cross-selling opportunities in cooperation with Physician Account Executives or Specialty Account Executives. Partner with Physician Account Executive to resolve account specific service issues Partner with Customer Solutions Group to facilitate, prioritizeand resolve customer service issues Escalate service issue non-resolution as appropriate Leverage all tools and resources (includingdata, sales portal, target lists; Marketing Department, Laboratory resources, and regional resources as needed) Provide continuing education to the customer on new technologies and laboratory testing Ensure compliance with company policies and government regulations Complete all administrative tasks thoroughly and promptly Follow up communications with Physician Account Executives and customers

Knowledge: Knowledge of Healthcare Industry and general economics of business.

Education Bachelor's Degree (Required)