Japanese Bilingual Sales Engineer (Hybrid) Drive business growth as a technical trusted advisor. This role bridges the gap between sales, technical teams, and clients by designing tailored solutions and demonstrating product value. Ideal for a collaborative professional looking to continuously sharpen their expertise in cutting-edge tech, customer engagement, and solution-based selling.
Essential Duties:
Deep understanding of the company's products and services, including the technical aspects and functionalities.
Ability to explain complex technical information in a clear and concise manner to both technical and non-technical audiences.
Collaborate with internal teams to gather customer needs and technical requirements and ensure the successful implementation of solutions.
Develop and present technical solutions to potential and existing customers.
Assist with the development of sales proposals and presentations such as technical proposals, BOM, and basic design including the products/services pricing based on the cost.
Conduct product/service demonstrations and presentations to showcase key features, functionalities, and value proposition, and address technical questions and concerns from customers.
Liaise with the engineering or technical team to address technical concerns or requirements.
Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
Develop and deliver technical documentation, including user manuals, technical specifications, and product training sessions.
Work with customers to secure and renew orders.
Build and maintain strong relationships with customers and other stakeholders.
Identify and qualifying potential leads.
Providing ongoing support and training to customers.
Study customer needs, pain points, and business challenges and create a customized sales proposal with the sales team.
Provide pre-sales support by answering technical inquiries and participating in sales meetings.
Stay up to date on industry trends, market dynamics, emerging technologies, and competitor offerings.
Identify new business opportunities and develop strategies to capture them.
Participate in sales meetings, trade shows, and industry events to promote our products or services.
Provide active feedback and insights to the product development team on customer needs and market trends.
Working Hours, Working style 9:00-18:00 / Hybrid remote Working Location New York, NY Salary, Benefit $25?$40/hr. Medical, Dental, Vision, Life insurance, 401K Holidays Saturday, Sunday, Holiday
Qualifications:
BA bachelor's degree in engineering, computer science, or a related field.
Japanese and English bilingual proficiency is required.
Ability to work independently and collaboratively within a team.
Willingness to travel as required.
Strong technical background and ability to understand complex technical concepts and effectively communicate them to both technical and nontechnical audiences.2+ years of experience as an IT Engineer or in a similar technical role.
Demonstrable experience in presenting technical products and services to customers, providing expert advice, and troubleshooting customer queries.
Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
Ability to build relationships, identify customer needs, and close deals.
Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
