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Commercial Lines Customer Service Account Manager In-Office/hybrid-various locations in Minnesota My client is seeking a highly organized, process-driven Commercial Lines Account Manager to support and help manage a mid-market book of business. This role is ideal for an experienced insurance professional who values accuracy, consistency, and strong internal workflows.
Key Responsibilities:
  • Manage the administrative servicing of a commercial book of business with a strong focus on accuracy and documentation
  • Prepare renewal timelines, exposure summaries, and organized submission packets
  • Process endorsements, audits, cancellations, and policy changes in a timely and precise manner
  • Issue and track Certificates of Insurance, ensuring compliance with contractual requirements
  • Review policies and endorsements for accuracy prior to delivery
  • Maintain clean, well-documented electronic files within the agency management system
  • Monitor renewal schedules and proactively follow up to ensure deadlines are met
  • Coordinate communication between clients, carriers, and internal team members to keep workflows moving efficiently
Qualifications:
  • 5+ years of Commercial Lines experience
  • Active Minnesota Property & Casualty license
  • Strong knowledge of GL, Property, Auto, Umbrella, and Workers' Comp
  • Demonstrated ability to manage renewals and service accounts independently
  • Proficiency with Applied Epic, AMS360, or similar systems
  • Exceptional attention to detail, organization, and time management
My client offers competitive compensation, a collaborative in-office environment, and long-term growth potential.

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