Service Advisor/ Service WriterHall Chrysler Dodge Jeep RAM in Virginia Beach is hiring a Service Advisor/ Service Writer for our busy automotive Service Department. Candidates for this team must have a high-energy level to keep up with our fast pace and be able to provide top-tier customer service at all times. CDK experience a must! Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs. Experience Everything MileOne has to Offer: Competitive compensation with unlimited earning potential Great opportunities for career advancement Positive, success driven work environment Training and mentoring opportunities Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Automotive Service Advisor Responsibilities:- Provide customer service to include vehicle service care and manufacturer's warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Automotive Service Advisor Qualifications:- Prior experience in automotive service writing, preferred
- Valid driver's license with 2 or fewer moving violations last 3 years and ALSO no major violations in the last 3 years
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
