Makerspace Lab Assistant The Makerspace Lab Assistant is responsible for overseeing member use of the space and assisting with machine reservations and in space purchases. This is a part time position 8-20 hours per week. This position will be mostly Fridays with some flexibility for additional weekday and Saturday coverage.
Qualifications: Qualified candidates must have the following skills:
- Personable with a desire to work with the community and create relationship with members
- Understanding of, or willingness to learn Square POS system and software
- Understanding of, or willingness to learn Bookly reservation software
- Interest in and ability to learn the equipment and software and share the learned knowledge
- Mechanically inclined with the ability to confidently trouble shoot and proactively problem solve
- Possess the confidence to address member safety and policy violations
- Ability to work with minimal to no supervision
- First Aid, CPR, and AED training, or willingness to receive this certification
Job Responsibilities: The Lab Technician shall have the following duties and responsibilities:
- Maintain a safe, clean, and creative work environment for MACCLab.
- Maintain continuity of service in member assistance and machine knowledge between the Makerspace Assistant and Makerspace Director
- Oversee day to day operations of the makerspace equipment. Assist members with machine difficulties, assess the need for service, and alert the Makerspace Technician of machine maintenance or repair needs.
- Assist members/users with memberships, class enrollments, machine reservations and material purchases.
- Monitor and aid members/users in the safe use and handling of equipment and materials.
- Work with Makerspace instructors to prepare necessary documents and materials for class based on course enrollment. Track course attendance and alert Makerspace Director of any no show students.
- Assist Makerspace Director in inventory tracking and alert them of material needs for classes and purchase.
- Understand, adhere to, and hold members accountable to, the processes and policies of makerspace use.
- Possess a general knowledge of all space equipment and policies to adequately direct tours and answer potential member/user questions.
- Understand and follow proper opening and closing procedures.
- Remain organized and communicate effectively with Makerspace Technician and Makerspace Director.
- Reports to the Makerspace Director.
