Outdoor Garden Center Associate The Outdoor Garden Center associate will assist in the receiving, stocking, pricing & daily watering of all plant materials and help maintain a clean and orderly merchandise presentation and overall garden center organization & cleanliness.
Essential Duties & Responsibilities: Customer Service:
- Provide a positive representation of Westlake Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
- Store Operations:
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate forklift with proper training.
- Communicate any Store Support Center issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Other Essential Requirements:
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE:
Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION: Showing our love for the work we do, our customers, and our associates.
RESPECT:
A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY: An authentic commitment to moral and ethical behavior.
TEAMWORK:
Together we can achieve extraordinary things. EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications: High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details: $15.00- $16.00
