Experience Research Senior Associate: UX for Fraud Ops
jpmorganchaseNew York, NY
Experience Research Senior Associate: UX for Fraud Ops
jpmorganchaseNew York, NYSenior L5
Human Factors Engineers and ErgonomistsFraud Examiners, Investigators and AnalystsSurvey Researchers
Research and Development in the Social Sciences and HumanitiesSoftware PublishersMarketing Research and Public Opinion Polling
APPLY NOWChase is seeking an Experience Research Senior Associate in Claims, Disputes, Fraud Operations to shape user experiences across products and services. You will lead studies using mixed methods, translating insights into actionable recommendations to inform design and functionality.
You will collaborate with cross-functional teams, contribute to experience research strategies, and stay current with industry trends, ensuring research outcomes align with business goals and success metrics.
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Level
Senior L5
Location
New York, NY
Occupation
Human Factors Engineers and Ergonomists
Industry
Research and Development in the Social Sciences and Humanities
Posted
yesterday