IT Service Desk Tier 2 - Expert Troubleshooter

tatitlekWashington, DCMid L4

$58,000 - $74,000 per year

Computer User Support Specialists Computer Network Support Specialists Network and Computer Systems Administrators

Computer Systems Design Services Custom Computer Programming Services Other Computer Related Services

The Tatitlek Corporation is seeking a Service Desk Tier 2 Tech Support professional to respond to and resolve IT service desk tickets, either remotely or at the customer site, and to assist with Tier 1 duties as needed. Ideal candidates will have strong Microsoft environment knowledge, 2+ years of experience with incidents, and experience using Remedy for ticket tracking and escalation.

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Level

Mid L4

Salary

$58,000 - $74,000 per year

Location

Washington, DC

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

4 days ago

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