Barista

ESSENTIAL FUNCTIONS: Prepare and serve coffee, espresso beverages, food, and other menu items according to established recipes, portion standards, quality expectations, and customer requests. Greet customers promptly and provide friendly, attentive service by identifying needs, answering menu questions, taking orders, and resolving customer concerns. Educate customers regarding beverage and food offerings, ingredients, available customizations, and menu options. Operate a point-of-sale (POS) system and accurately process cash, credit, comps, and other approved forms of payment in accordance with established cash-handling procedures. Maintain product quality, consistency, presentation, and merchandising standards throughout each shift. Stock and replenish counters, service areas, display coolers, supplies, and products to maintain appropriate inventory levels and ensure operational readiness. Maintain clean, organized, and sanitary work areas, including counters, beverage preparation areas, equipment, displays, tables, chairs, and customer service areas. Arrange and maintain customer seating, displays, equipment, and workstations according to established operational standards. Follow all operating procedures and standards related to food and beverage preparation, cash handling, sanitation, safety, security, and customer service. Perform other duties as assigned.

Minimum Qualifications: REQUIREDHigh School Diploma or GED equivalent One year of counter service and food handling experiencePREFERREDCash handling experience Additional education/experience may substitute for the minimum requirements of the position.

Physical Requirements: Sitting/standing for up to 10 hours per day Walking/climbing Reaching/bending/crouching Pushing/pulling Hand eye coordination Concentrating in loud/busy situations Lifting items up to 40 lbs. Subject to a smoke-filled environment

Additional Requirements: Must be able to work all scheduled shifts to include day, swing, graveyard and holidays All applicants must obtain a Class III B license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

Licenses & Certifications: Required Food HandlersTITLE 31 SARCCustomer ServiceSEXUAL HARRASSMENTEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.