UNC Police Department Telecommunicator

Location: Chapel Hill, NC 27514 Duration: 12 Months

Position Summary: The primary purpose of the position is to operate the Company's E9-1-1 Communications Center effectively and efficiently twenty-four (24) hours a day, three hundred and sixty-five (365) days a year, ensuring law enforcement response, emergency response and other miscellaneous needs. This consists of collecting, processing, prioritizing and disseminating information from and to multiple resources and agencies under stressful conditions. The position is necessary to ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations, including those that require the University to close. As such, the employee is required to report to work when scheduled during these types of events. Position involves operating multiple computer systems simultaneously including CAD, DCIN, alarm systems, computerized multi-line/channel telephone and radio systems while performing other multi-task duties on a continuous basis. Position involves listening, documenting, and communicating verbally and in writing over the telephone, radio, and in person. Position requires the interpretation of audible noises, signals, and tones from various computer operating systems and programs. Minimum Education & Experience Requirements: High School diploma and sufficient experience to demonstrate ability to work under pressure. Requires certification as a Division of Criminal Information (DCIN) operator or the ability to achieve certification within forty-five (45) days of employment. A basic telecommunicator certification from a state criminal justice institution. Required prior to starting.