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As a Remote Travel Consultant specializing in cruises, you will be responsible for providing exceptional travel planning services to clients seeking cruise vacations. Your primary duties will include: Engaging with clients to understand their travel preferences, needs, and budget. Researching and recommending suitable cruise options, including itineraries, accommodations, and onboard activities. Assisting clients with booking processes, including securing reservations and managing payments. Providing expert advice on cruise lines, destinations, and travel insurance options. Staying updated on industry trends, new cruise offerings, and promotions to offer clients the best options. Handling client inquiries and resolving any issues that may arise before, during, or after their cruise experience. Building and maintaining strong relationships with clients to encourage repeat business and referrals. Collaborating with suppliers and partners to negotiate rates and secure exclusive deals for clients. Utilizing CRM software to track client interactions, bookings, and follow-ups. Participating in ongoing training and professional development to enhance your knowledge and skills in cruise travel. The ideal candidate will possess strong communication skills, a passion for travel, and a commitment to delivering outstanding customer service.

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Level

Senior L5

Location

New York, NY

Occupation

Travel Agents

Industry

Travel Agencies

Posted

5 days ago

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