Skip to main content
Job Classification: Non-exempt
Reports to: Service Manager
Job Purpose: We are seeking an individual with service and sales experience to join our Service Team as an Accessories Upfitter! Must be an outstanding communicator with a positive attitude and approachable demeanor. The successful candidate should feel comfortable and confident in approaching customers, and upselling parts and accessories to help make their B Vans more customized, functional, and cool!
Essential Functions:
  • Attitude is everything - greet our customers promptly and courteously
  • Listen to each customer and provide them with ideas - show them the possibilities!
  • Use leads to reach out to previous customer base to inform of our accessory's packages
  • Provide accurate estimates of Accessories costs and timing if parts need to be ordered
  • Follow up on installation status to keep customers informed
  • Notify customers when their unit is complete and ready to be picked upField minor customer concerns and complaints
  • Keep Service Manager informed of all problems or potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
  • QualificationsHigh School Diploma
  • Basic RV knowledge a plus
  • Previous experience in a service position in RV or automotive is a plus
  • Successful candidates will have excellent follow-through skills and a keen eye for details.
  • A strong commitment to exceeding customer expectations
  • A desire to work in a collaborate, team environment
  • High levels of energy and the desire to be the best at whatever they doSuperior communication skillsExceptional organizational and time management skillsExceptional written and oral communication
  • Must be computer literate, with skills in Microsoft applications
Supervisory Responsibilities: None
Working conditions
Physical requirements: Prolonged periods of physical activity including positioning self to stand, stoop, kneel, crouch, crawl, walk, and bend. The position may ascend/descend units and work atop slippery surfaces. May transport or move up to 25 lbs. and/or transport or move up to 50 lbs. with assistive devices. Salary Description$45,760 - $114,000 per year

Matching similar jobs

Level

Mid L4

Salary

$45,760 - $114,000 per year

Location

Fife, WA

Occupation

Recreational Vehicle Service Technicians

Industry

Recreational Vehicle Dealers

Posted

today

APPLY NOW (opens in a new tab)