Medical Assistant II

Job Description: Job Description Duties and ResponsibilitiesAssist in the examination and treatment of patients under the direction of a physician. Maintain patient flow during clinic hours and document review of systems. Measure vital signs such as pulse rate, respirations, blood pressure, weight, and height. Update past and current medical, social, and family history, and review medications to update the medication list at each visit. Correctly record patient information in the electronic medical record (EMR). Assist in training new employees as needed. Prepare patient charts in EMR by scanning, abstracting, and reviewing necessary documents to ensure all diagnostic test results, hospital reports, and other medical records are available for the physician. Access and navigate websites or contact outside facilities to obtain necessary information. Refill medications and pre-authorize medications, communicating with patients, pharmacies, or insurance companies as needed. Maintain records of patient samples and other medications, disposing of expired medications. Prepare treatment rooms for patient examinations, maintaining clean and fully supplied exam rooms. Order medical supplies as needed and complete patient assistance paperwork or requests. Obtain pertinent medical information from patients to facilitate medical decision-making per specific office protocol procedures. Return calls and respond to MyChart inquiries as needed. Work with in-baskets, daily workflow logs, and work queues in the EMR/Practice Management system, and coordinate/oversee work queues in the office. Answer incoming calls, schedule appointments, check-in and out patients, and complete pre-certifications for prescriptions, procedures, and surgeries as needed. Operate EKG, cardiac monitors, and other equipment to administer routine diagnostic tests. Perform clinical duties such as administering vaccinations, phlebotomy, and cast removal as assigned. Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures; comply with legal regulations. Maintain patient confidence and protect operations by keeping patient care information confidential. Understand and adhere to the legal responsibilities and requirements of the medical assistant role. Demonstrate comprehension and support of quality measures and patient experience.